Terms of Service
The standard operating terms and agreements governing video production, content management, and creative services provided by Ragon Solutions.
Agreement Overview
By engaging Ragon Solutions for creative production, retainers, or account management, you agree to these service standards, deliverable timelines, revision policies, and IP terms.
Services & Scope of Work
Ragon Solutions provides UGC performance ad production, short-form video editing (TikTok, Reels, YouTube Shorts), long-form video production, and creative content strategy. Specific deliverables, quantities, and timelines are agreed upon in writing via an invoice, scope document, or contract before production begins.
Delivery Timelines & Revision Policy
We pride ourselves on rapid, dependable studio turnaround. To maintain velocity and creative excellence:
Each deliverable includes up to two rounds of revisions requested within 7 calendar days of draft delivery. Revisions cover pacing, caption tweaks, B-roll adjustments, audio mix, and grading.
Major storyline, script pivots, or reshoots requested after client script sign-off may incur additional production fees.
Intellectual Property & Rights
Upon receipt of full payment for completed milestones or invoices:
- Full Commercial Rights: You receive 100% royalty-free, worldwide commercial rights to run, distribute, and monetize the delivered video assets across all digital and paid advertising channels.
- Portfolio Rights: Ragon Solutions reserves the right to display delivered work in agency portfolios, showreels, case studies, and social channels unless explicitly agreed otherwise under an NDA.
Payment, Retainers & Cancellation
Custom project engagements typically require a 50% initial deposit or 100% upfront milestone payment before studio scheduling. Monthly content retainers are billed on a recurring 30-day cycle.
Retainer cancellations require a 14-day written notice before the next billing cycle. Work produced up to the cancellation date remains fully delivered and owned by the client upon settlement of outstanding balances.
Confidentiality & Platform Access
Any internal strategy documents, raw proprietary assets, or social account credentials shared with Ragon Solutions are treated with strict professional confidentiality as governed by our Privacy Policy.
Questions Regarding Our Terms?
If you require custom contractual clauses, enterprise master service agreements (MSA), or standard NDAs before kickoff: